Privacy Policy

Who We Are

This website, netnestdesign.com, is operated by NetNest Design LLC. If you have any questions about this privacy policy, you can contact us at our contact form.

Information We Collect Automatically

When you visit this website, we automatically collect:

• Your IP address
• Pages you view and time spent
• The website that referred you to us
• Your browser type and device information
• Your approximate location (city, state, country)
• Copy, right-click, and developer-tool attempts (used to detect unauthorized copying of our content)

We do NOT collect your name, email, phone number, or other personally identifiable information through automatic tracking.

Information You Provide

When you use our contact form, newsletter signup, or project intake form, you voluntarily provide your name, email, phone, and business information. This information is stored securely and used only to respond to your inquiry or build your project.

How We Use This Information

• To understand how visitors use our website
• To detect and prevent unauthorized copying of our content
• To respond to inquiries and build client projects
• To send occasional web design tips and resources if you have subscribed to our newsletter
• To improve our website

We do NOT sell, share, or disclose your information to third parties except when required by law (court order, subpoena) or to enforce our legal rights.

Data Sharing

We do not sell, trade, or share your personal data with third parties. Your information is used solely by NetNest Design LLC for the purposes described above.

Law Enforcement

We may disclose information to law enforcement agencies, government officials, or other third parties when we are legally required to do so, when we believe disclosure is necessary to protect our rights or the safety of others, or when we discover or reasonably suspect illegal activity. This includes preserving and sharing uploaded files, metadata, IP addresses, timestamps, and communication records.

Cookies

We use essential cookies required for site functionality and analytics cookies to understand site usage. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

Local Browser Storage

When you use our intake form at /get-started, your in-progress answers are temporarily saved in your browser's local storage for up to 30 days so you can resume if you're interrupted. This data stays on your device — it is not transmitted to our servers until you submit the form. You can clear this data anytime using your browser's site data controls, the “Start over” button on the form, or by completing and submitting the form (which clears it automatically).

Data Processors

NetNest Design LLC uses the following third-party service providers in operating netnestdesign.com and providing services to clients (collectively, “Data Processors”):

• Vercel (Vercel Inc.) — website hosting and content delivery
• Resend (Resend Inc.) — transactional email delivery
• SignalWire (SignalWire, Inc.) — SMS delivery for contract access codes
• Lemon Squeezy (Lemon Squeezy LLC) — payment processing and merchant of record for service fees
• Mercury (Mercury Technologies, Inc.) — business banking
• Vercel Blob (Vercel Inc.) — secure storage for client records and signed contracts

Each Data Processor processes data only as necessary to provide their respective services and operates under their own privacy policies. NetNest Design LLC selects Data Processors that maintain industry-standard security practices.

Data Retention

• Visitor logs: automatically deleted after 90 days
• Contact form submissions and newsletter email addresses: stored until you request deletion
• Client project data: retained for the duration of the business relationship plus 3 years

We Do Not Sell Your Personal Information

NetNest Design LLC does not sell, rent, or trade your personal information to any third party. We do not share your data with advertisers, data brokers, or marketing networks. This applies under the California Consumer Privacy Act (CCPA/CPRA) and every other US state privacy law.

Your Rights (All US States)

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Indiana, Tennessee, New Hampshire, New Jersey, and others with active privacy laws), you have the right to:

• Know what personal information we have collected about you
• Delete your personal information
• Correct inaccurate personal information
• Port your data — receive it in a portable format
• Opt out of the sale of your personal information (we don't sell it)
• Opt out of targeted advertising (we don't do targeted advertising)

To exercise any of these rights, use our contact form. We will respond within 45 days as required by law.

We will never discriminate against you for exercising your privacy rights — no denial of service, different prices, or reduced quality.

Children's Privacy

We do not knowingly collect personal data from anyone under the age of 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.